Column: Teach kupuna new technology skills
3 minute readPublished: Sunday, July 6, 2025 at 10:05 am

Bridging the Digital Divide: Supporting Seniors in the Digital Age
In an increasingly digital world, many seniors are struggling to keep pace with rapidly evolving technology. A recent report highlights the growing challenge of digital literacy among older adults, emphasizing the need for greater support and encouragement.
According to the Pew Research Center, a significant portion of seniors are not utilizing essential technologies. The data reveals that 41% of seniors do not use the internet, and 23% do not use cell phones. This lack of access to digital tools can lead to isolation, making it difficult for seniors to connect with loved ones, access essential services, and participate fully in modern life.
The article underscores the importance of intergenerational support in addressing this issue. It notes a decline in family members and neighbors offering assistance, often leading to a situation where tasks are performed *for* seniors rather than teaching them the necessary skills. This can create a self-perpetuating cycle of technological dependence and isolation.
Furthermore, the article points out that harmful stereotypes can discourage seniors from even attempting to learn new technologies. The perception that technology is too complex or that it's too late to learn can lead to feelings of inadequacy and a reluctance to seek help.
However, the article also highlights positive initiatives aimed at bridging the digital divide. Programs like "Tech Savvy Teens" demonstrate the effectiveness of community-based support, where young people volunteer their time to assist seniors with technology. Additionally, a Hawaii Senate resolution passed in 2021 directed the state Executive Office on Aging to form a task force to address the lack of digital literacy among seniors.
The article concludes with a call to action, urging individuals to actively support the seniors in their lives. It emphasizes the importance of patience, encouragement, and rejecting negative stereotypes. Ultimately, the goal is not just to teach seniors how to use technology, but to demonstrate their value and worth by investing time in their learning and connection.
BNN's Perspective:
This article underscores a critical issue facing our aging population. While technological advancements offer numerous benefits, it's crucial to ensure that all members of society can access and utilize these tools. The focus on intergenerational support and community-based initiatives is encouraging. We believe that fostering digital literacy among seniors is not only essential for their well-being but also strengthens the fabric of our communities.
Keywords: seniors, technology, digital divide, internet, cell phones, digital literacy, intergenerational support, community, isolation, Pew Research Center, Tech Savvy Teens, Hawaii, aging, communication, online banking, telehealth